OutRival is seeking a Lead AI Engineer to join the team and lead the design and development of our AI Platform for Conversational AI Agents. In this role, you'll drive technical excellence, research & development and experimentation by aligning these strategic initiatives to the overall technical strategy.
If you have over 8 years of backend and machine learning experience, a strong background in implementing AI solutions, and experience with LangChain, LangSmith, RAG, Multi-agency designs, and R&D projects, we'd love to hear from you!
This role is based in Miami, Florida and the person is expected to be in office 5 days a week. Our office is located in the Miami Arts & Entertainment District. We’re open to candidates already in the Miami area or those willing to relocate there.
If you don’t check every box above but you are passionate about what we’re doing, we’d still encourage you to apply. We’re building a diverse team whose skills balance and complement one another.
OutRival (Y Combinator w19 as Career Karma) is building an AI platform & API that empowers teams to create customer-facing solutions that drive revenue and the highest customer experience. We are backed by the world’s top investors, including Softbank, Initialized Capital, Kapor Capital, Imaginable Futures, and others. OutRival is a global company with an office in Miami as well as remote team members.
With OutRival, companies can leverage their deep domain expertise through an intuitive interface—without needing to reskill or worry about mastering the latest AI technology. Our platform empowers them to design solutions that increase satisfaction, cut costs, and grow revenue, while ensuring that human relationships stay central to every interaction.
OutRival puts voice and personalization at the core of its platform, making sure that every customer experience is as personal and meaningful as it is efficient. With OutRival, teams can quickly innovate in a collaborative way, while maintaining the safety, compliance, and oversight necessary for enterprise-level deployments—turning insight into action with confidence.
We’re not here to compete; we’re here to OutRival. The best innovations come from those closest to the customer, and OutRival unlocks that potential, empowering companies to set a new standard with AI.